{"id":16754,"date":"2026-03-20T07:30:00","date_gmt":"2026-03-20T10:30:00","guid":{"rendered":"https:\/\/totalpass.com\/br\/blog\/?p=16754"},"modified":"2026-04-29T12:38:35","modified_gmt":"2026-04-29T15:38:35","slug":"trocar-de-plano-no-app-da-totalpass","status":"publish","type":"post","link":"https:\/\/totalpass.com\/br\/blog\/sala-de-imprensa\/trocar-de-plano-no-app-da-totalpass\/","title":{"rendered":"Trocar de plano: aprenda a alterar no app da TotalPass"},"content":{"rendered":"\n<p>Aqui, na TotalPass, nossos usu\u00e1rios t\u00eam acesso a 11 planos, com diferentes op\u00e7\u00f5es de valores e solu\u00e7\u00f5es. Contudo, sabemos que, em alguns casos, as pessoas podem querer realizar o upgrade ou o downgrade, ficando na d\u00favida se podem <strong>trocar de plano<\/strong> e como faz\u00ea-lo. A boa not\u00edcia \u00e9 que sim, \u00e9 poss\u00edvel fazer essa altera\u00e7\u00e3o!<\/p>\n\n\n\n<p>Para entender melhor como funciona, responderemos \u00e0s seguintes d\u00favidas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"#E-possivel-trocar-de-plano-na-TotalPass\">\u00c9 poss\u00edvel trocar de plano na TotalPass?<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#Quais-sao-as-regras-para-a-troca-de-plano-na-TotalPass\">Quais s\u00e3o as regras para trocar de plano na TotalPass?<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#Como-fazer-a-troca-de-plano-no-app-da-TotalPass\">Como fazer a troca de plano no app da TotalPass?<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Vamos l\u00e1?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"E-possivel-trocar-de-plano-na-TotalPass\">\u00c9 poss\u00edvel trocar de plano na TotalPass?<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"614\" height=\"412\" data-src=\"https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-1-2.png\" alt=\"\" class=\"wp-image-16757 lazyload\" data-srcset=\"https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-1-2.png 614w, https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-1-2-300x201.png 300w, https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-1-2-150x101.png 150w\" data-sizes=\"(max-width: 614px) 100vw, 614px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 614px; --smush-placeholder-aspect-ratio: 614\/412;\" \/><figcaption class=\"wp-element-caption\"><strong>&nbsp;<\/strong>Quer trocar o plano da TotalPass? Saiba mais<\/figcaption><\/figure><\/div>\n\n\n<p>Como explicamos no in\u00edcio, <strong>a troca pode ser feita pelos nossos usu\u00e1rios a qualquer momento pelo aplicativo da TotalPass<\/strong>. Dessa forma, \u00e9 poss\u00edvel garantir que continuem aproveitando todas as nossas academias e est\u00fadios parceiros, al\u00e9m das solu\u00e7\u00f5es voltadas \u00e0 sa\u00fade mental e nutricional oferecidas por nossos parceiros, sem precisar cancelar o benef\u00edcio.<\/p>\n\n\n\n<p>Al\u00e9m disso, muitas pessoas acreditam que, para realizar tal a\u00e7\u00e3o, \u00e9 necess\u00e1rio abrir um chamado para o <a href=\"https:\/\/totalpass.com\/br\/blog\/sala-de-imprensa\/sac-totalpass-entenda-como-podemos-ajudar\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SAC<\/strong><\/a> e aguardar muito tempo. Na realidade, n\u00e3o h\u00e1 qualquer tipo de burocracia. Essa foi a forma encontrada para oferecer mais autonomia e flexibilidade aos nossos usu\u00e1rios.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Quais-sao-as-regras-para-a-troca-de-plano-na-TotalPass\">Quais s\u00e3o as regras para a troca de plano na TotalPass?<\/h2>\n\n\n\n<p>A troca de plano pode ocorrer de duas formas: <em>upgrade<\/em> e <em>downgrade<\/em>. Isso porque \u00e9 normal que alguns usu\u00e1rios queiram melhorar ou atualizar seu plano, assim como retornar a um plano mais b\u00e1sico, considerando seus objetivos e necessidades naquele momento.&nbsp;<\/p>\n\n\n\n<p>A seguir, entenda as regras de cada um deles antes de trocar o plano:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Upgrade<\/h3>\n\n\n\n<p>Suponhamos que o usu\u00e1rio utilize o plano TP2 e, na cidade em que ele mora, inaugure uma academia ou est\u00fadio com uma modalidade diferente dispon\u00edvel a partir do plano TP3. Nesse caso, ele poder\u00e1 atualizar para essa nova op\u00e7\u00e3o.<\/p>\n\n\n\n<p>Ao fazer o upgrade, o usu\u00e1rio tem o seu plano atualizado imediatamente. Isso significa que ele j\u00e1 poder\u00e1 frequentar academias TP3. Em rela\u00e7\u00e3o \u00e0 cobran\u00e7a, o valor da diferen\u00e7a entre os planos \u00e9 cobrado integralmente no momento do upgrade.<\/p>\n\n\n\n<p><strong>Exemplo:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plano atual (TP1+): R$ 89,90<\/li>\n\n\n\n<li>Plano desejado (TP2): R$ 119,90<\/li>\n\n\n\n<li>Diferen\u00e7a: R$ 119,90 \u2013 R$ 89,90 = R$ 30,00<\/li>\n<\/ul>\n\n\n\n<p>Ou seja, se o usu\u00e1rio fizer o upgrade, ser\u00e1 cobrado o valor de R$ 30,00, independentemente de quantos dias restam no ciclo atual.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Downgrade<\/h3>\n\n\n\n<p>Agora, caso o usu\u00e1rio decida retornar a um plano mais b\u00e1sico, ser\u00e1 necess\u00e1rio fazer a solicita\u00e7\u00e3o pelo app e aguardar o encerramento do ciclo vigente. Sendo assim, se ele possui o plano TP2 e quer migrar para o TP1, ser\u00e1 preciso continuar usando o mesmo servi\u00e7o contratado at\u00e9 o final do ciclo.<\/p>\n\n\n\n<p>Quando for renovar o plano, o sistema atualizar\u00e1 para o plano selecionado, assim como o valor e as solu\u00e7\u00f5es dispon\u00edveis, sendo poss\u00edvel frequentar apenas os espa\u00e7os parceiros contratados.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Como-fazer-a-troca-de-plano-no-app-da-TotalPass\">Como fazer a troca de plano no app da TotalPass?<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"614\" height=\"412\" data-src=\"https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-2.png\" alt=\"Casal aprendendo a trocar de plano\" class=\"wp-image-16758 lazyload\" data-srcset=\"https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-2.png 614w, https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-2-300x201.png 300w, https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-2-150x101.png 150w\" data-sizes=\"(max-width: 614px) 100vw, 614px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 614px; --smush-placeholder-aspect-ratio: 614\/412;\" \/><figcaption class=\"wp-element-caption\">Veja como \u00e9 simples trocar o plano da TotalPass<\/figcaption><\/figure><\/div>\n\n\n<p>Agora que voc\u00ea j\u00e1 sabe que a troca de plano pode ser feita, separamos um passo a passo para realizar o procedimento diretamente pelo app da TotalPass:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acesse o app da TotalPass;<br>Em seguida, clique em<strong> \u201cMinha conta\u201d<\/strong> &gt; <strong>\u201cMeu plano\u201d<\/strong> &gt; <strong>\u201cAlterar plano\u201d<\/strong>;<\/li>\n\n\n\n<li>Selecione o plano desejado e clique em <strong>\u201cAlterar plano\u201d<\/strong>;<\/li>\n\n\n\n<li>Confira as informa\u00e7\u00f5es da altera\u00e7\u00e3o, aceite os <strong>\u201cTermos e Condi\u00e7\u00f5es de Uso\u201d<\/strong> e clique em<strong> \u201cRevisar altera\u00e7\u00e3o\u201d<\/strong>;<\/li>\n\n\n\n<li>Pronto! Seu plano foi atualizado.<\/li>\n<\/ul>\n\n\n\n<p>Com o plano atualizado, agora \u00e9 s\u00f3 procurar a <a href=\"https:\/\/totalpass.com\/br\/blog\/sala-de-imprensa\/academia-perto-de-mim\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>academia ou o est\u00fadio mais pr\u00f3ximo de voc\u00ea<\/strong><\/a><strong> <\/strong>no app. Veja como \u00e9 simples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acesse o app da TotalPass;<\/li>\n\n\n\n<li>Em seguida, clique em <strong>\u201cExplorar\u201d<\/strong>;<\/li>\n\n\n\n<li>Pronto! Agora \u00e9 s\u00f3 conferir as unidades parceiras perto de voc\u00ea.<\/li>\n<\/ul>\n\n\n\n<p>Se preferir, <a href=\"https:\/\/totalpass.com\/br\/mapa\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>clique aqui<\/strong><\/a> e veja pelo nosso site.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Sua empresa ainda n\u00e3o oferece o benef\u00edcio TotalPass? Indique agora mesmo para a gente:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/cloud.info.totalpass.com.br\/indique-seu-rh?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=br_cont_blog_referral_totalpass_conversao_aberto_contratacao_indique-seu-rh_rec_branded-content_20260318__&amp;utm_term=___&amp;utm_content=trocar-de-plano-no-app-da-TotalPass_saiba-mais_artigo_\"><img decoding=\"async\" width=\"675\" height=\"350\" data-src=\"https:\/\/totalpass.com\/wp-content\/uploads\/2025\/12\/01_Empresa_BannerIndicac\u0327a\u0303o_24245.png\" alt=\"\" class=\"wp-image-15601 lazyload\" data-srcset=\"https:\/\/totalpass.com\/wp-content\/uploads\/2025\/12\/01_Empresa_BannerIndicac\u0327a\u0303o_24245.png 675w, https:\/\/totalpass.com\/wp-content\/uploads\/2025\/12\/01_Empresa_BannerIndicac\u0327a\u0303o_24245-300x156.png 300w, https:\/\/totalpass.com\/wp-content\/uploads\/2025\/12\/01_Empresa_BannerIndicac\u0327a\u0303o_24245-150x78.png 150w\" data-sizes=\"(max-width: 675px) 100vw, 675px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 675px; --smush-placeholder-aspect-ratio: 675\/350;\" \/><\/a><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Aqui, na TotalPass, nossos usu\u00e1rios t\u00eam acesso a 11 planos, com diferentes op\u00e7\u00f5es de valores e solu\u00e7\u00f5es. Contudo, sabemos que, em alguns casos, as pessoas podem querer realizar o upgrade ou o downgrade, ficando na d\u00favida se podem trocar de plano e como faz\u00ea-lo. A boa not\u00edcia \u00e9 que sim, \u00e9 poss\u00edvel fazer essa altera\u00e7\u00e3o! [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":16757,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[219],"tags":[3721,1677,1459,39,3720],"class_list":["post-16754","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sala-de-imprensa","tag-app-da-totalpass","tag-beneficio-totalpass","tag-plano","tag-totalpass","tag-trocar-de-plano"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trocar de plano: aprenda a alterar no app da TotalPass<\/title>\n<meta name=\"description\" content=\"Quer trocar de plano na TotalPass? Essa funcionalidade \u00e9 feita no app e possui algumas regras. 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Confira com mais detalhes!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/totalpass.com\/br\/blog\/sala-de-imprensa\/trocar-de-plano-no-app-da-totalpass\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog da TotalPass\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/totalpassbrasil\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-20T10:30:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-29T15:38:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/totalpass.com\/wp-content\/uploads\/2026\/03\/Troca-de-plano-1-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"614\" \/>\n\t<meta property=\"og:image:height\" content=\"412\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Luiz Fernando Moura\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@totalpassbr\" \/>\n<meta name=\"twitter:site\" content=\"@totalpassbr\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Luiz Fernando Moura\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/\"},\"author\":{\"name\":\"Luiz Fernando Moura\",\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/#\\\/schema\\\/person\\\/1ffa1d2be57b1f6b04a476919adc60f5\"},\"headline\":\"Trocar de plano: aprenda a alterar no app da TotalPass\",\"datePublished\":\"2026-03-20T10:30:00+00:00\",\"dateModified\":\"2026-04-29T15:38:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/\"},\"wordCount\":680,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/totalpass.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/Troca-de-plano-1-2.png\",\"keywords\":[\"App da TotalPass\",\"Benef\u00edcio TotalPass\",\"Plano\",\"TotalPass\",\"Trocar de plano\"],\"articleSection\":[\"Sala de imprensa\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/\",\"url\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/\",\"name\":\"Trocar de plano: aprenda a alterar no app da TotalPass\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/totalpass.com\\\/br\\\/blog\\\/sala-de-imprensa\\\/trocar-de-plano-no-app-da-totalpass\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/totalpass.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/Troca-de-plano-1-2.png\",\"datePublished\":\"2026-03-20T10:30:00+00:00\",\"dateModified\":\"2026-04-29T15:38:35+00:00\",\"description\":\"Quer trocar de plano na TotalPass? 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